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  1. Webtesting support
  2. TEST SUPPORT
  3. FAQ

FAQ

  • Tips for taking the test
  • How should I set up the room to carry out the test?
  • At what time will I need to take the scheduled test?
  • How can I change the date / the language of the test, or include the Special needs code for additional time to the booked test?
  • I can't find the test result (Test score report) in my Personal area
  • When should I use the Special Needs Code and what is its purpose?
  • I am unable to see the QR code for taking the test. What should I do?
  • How can I take the simulation for the test, and how do I gain access?
  • Windows OS - Safe Exam Browser fails to close all applications automatically
  • How do I know no problems occurred during the test?
  • Test Navigation / Why can't I go back to answers not given or omitted?
  • Windows OS - I cannot install Safe Exam Browser ('Setup Failed')
  • Mac OS - A red screen warns me that SEB is locked (‘Prohibited Process Locked SEB!’)
  • Where can I find my credentials to take the test? / I cannot find my password
  • I am unable to launch SEB after clicking on the configuration file
  • You have installed Safe Exam Browser (SEB), but it isn't configured yet
  • How do I view my test result?
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