FAQ
- Tips for taking the test
- How should I set up the room to carry out the test?
- At what time will I need to take the scheduled test?
- How can I change the date / the language of the test, or include the Special needs code for additional time to the booked test?
- I can't find the test result (Test score report) in my Personal area
- How can I take the simulation for the test, and how do I gain access?
- When should I use the Special Needs Code and what is its purpose?
- I am unable to see the QR code for taking the test. What should I do?
- Windows OS - I cannot install Safe Exam Browser ('Setup Failed')
- Mac OS - A red screen warns me that SEB is locked (‘Prohibited Process Locked SEB!’)
- Where can I find my credentials to take the test? / I cannot find my password
- I am unable to launch SEB after clicking on the configuration file
- You have installed Safe Exam Browser (SEB), but it isn't configured yet
- What do I need to take the test?
- How can I enable the screen sharing?
- Upon clicking the link to Access to system checks or to the Test, I get an error message
- Mac OS - When I try to share my screen, I get an error message
- My microphone does not work
- My webcam does not work
- Why can I not copy or paste credentials?
- How come Safe Exam Browser informs me that it has failed to close a program?